KONTAN.CO.ID - JAKARTA. Many customers of state-owned lender Bank Mandiri are complaining about transaction failures after attempting to use ATMs on Saturday morning. Many said they found more funds in their accounts, but others said they found less. Bank Mandiri corporate secretary Rohan Hafas said the failures occurred because maintenance of the ATM system had not taken place smoothly. He explained that every midnight the bank processed the reports of transactions that occurred during the day.
IT error causes changes in Bank Mandiri customer accounts
KONTAN.CO.ID - JAKARTA. Many customers of state-owned lender Bank Mandiri are complaining about transaction failures after attempting to use ATMs on Saturday morning. Many said they found more funds in their accounts, but others said they found less. Bank Mandiri corporate secretary Rohan Hafas said the failures occurred because maintenance of the ATM system had not taken place smoothly. He explained that every midnight the bank processed the reports of transactions that occurred during the day.